The DCSabers Shadow Calamity,
 
With Beautifully Dark hand crafted features and brass shield shroud, this devastating Battle Saber is a true homage to our favourite fantasy world. 
 
This saber weighs in at around 500g and is not to be trifled with!
 
This saber comes with NeoPixel internals and with a choice of 2 sound cards - 
 
The Golden Harvest V3 (GHv3)
Proffie V2.2
 
Both Editions come with the following.
 
KeepPower 18650 Lithium Ion battery (non Removable).
ShtokCustomWerx Neo Connector.
KR Sabers Premium 28mm Bass Speaker.
3D Printed internal chassis.
 
Due to the hand made nature of the product the weathering and damaged areas will be different from the photos supplied and unique to your individual piece.
 
This saber DOES NOT come with a NeoPixel Blade or Charger.
 
Policies
 
DCSabers will not deviate from the policies outlined below, please read this document fully before ordering.
 
HOW LONG WILL IT TAKE TO GET MY SABER ?​
 
As of the 1st of December 2021 all sabers available on our website or ETSY are made to order and will aim to ship in the business days stated on each listing. 
 
This is our best estimation of when your saber will ship however we are not in any way responsible for time frames or missed events such as birthdays, conventions, or their time frames though we really do try our best to accommodate customers but due to demand and the time it takes to create these pieces unfortunately this is in no way guaranteed due to the nature of how these are made and the couriers used.
 
​Occasionally due to work load or unforeseeable events such as sickness or otherwise its important to state that these dates may be missed.
 
​RETURN POLICY
 
As long as the Saber is still in its original, unused condition, we accept returns, subject to the rules below, which includes rules about fair use. None of these rules affect your statutory rights.
 
​If you wish to return your order you must contact us within 14 days of the item being delivered to you to request the return, at which point you will be issued with a return label. The order must then be sent within 14 days of contact.
 
​When the order has arrived with us, it will be inspected to ensure it meets the above criteria. We will then issue your refund within 14 days of delivery (to us) excluding shipping costs and a 20% return fee, by way of the original payment method.
 
​Please note : It may take 7-10 business days for the refunded amount to appear back in your account depending on what payment method you have used.
 
** for a explanation of why we deduct a fee on return please see the bottom of this policy page**
 
​It is the sole responsibility of the customer to send the saber back to us securely packaged for transit.
 
It is the customers responsibility to cover the shipping costs and any other fees incurred, DCSabers will supply the return labels and international declaration forms if applicable.
 
​Please note : Returned items are your responsibility until they reach us, so make sure they're packed up properly and can't get damaged on the way, It is ESSENTIAL that international customers include the correct documentation for Re-Export that we supply as this will incur fees from UPS if they are not included.
 
​If you request a refund for an item during the above time frames and you can't return it to us for some reason, please get in touch - but any refund will be at our discretion.
 
​Please note : Any saber purchased with any form of personalisation is not eligible for return this includes made to specification Master Builds.
 
Cancellations
 
​If a cancelation is requested within 24 hours of the order being made the customer can get a full refund without penalty.
 
​Following the 24 hour period a 10% fee will be deducted from the total of the order, this is due to parts being ordered and specific time spent on your specific order.
 
if a cancelation is requested after 10 days since the date of order a 20% fee will be deducted from the total before the refund is actioned.
 
​Please note : It may take 7-10 business days for the refunded amount to appear back in your account depending on what payment method you have used
 
** for a explanation of why we deduct a fee on cancellation please see the bottom of this policy page**
 
​Warranty
 
​If the saber develops a legitimate fault that cannot be rectified through first line support within 14 days of delivery you can request a refund or replacement.
 
The saber will need to be returned to DCSabers as outlined in the return policy for inspection before a refund or replacement is authorised.
 
​After the 14 day period has elapsed a refund is no longer possible and the DCSabers Warranty is now applicable.
 
Shipping
 
​Domestic Shipping via Royal Mail Special Delivery Next Day
We ship all international orders via UPS or USPS we will not use any other courier or shipping company, our sabers are shipped fully tracked and insured and must be signed for by an adult, when your saber ships you will be updated through Etsy with your tracking details.
 
​DCSabers is NOT responsible for any delays or damage caused by international inspection agencies/customs agencies.
 
All of our sabers are packed and fully protected for transit.
 
International buyers may be charged a handling fee and or customs tax chargers when importing our work, we have nothing to do with this process and it is completely out of our hands.
 
Warranty
 
Should there be an issue with the products function and it is covered under our warranty we will be happy to service or replace the product at our discretion.
Warranty information can be found on our website.
 
Customers outside of the warranty period are still encouraged to get in touch as we still may be able to help.
 
​Harassment Policy.
 
DCSabers WILL NOT accept any type of threats, either personally or to the business especially in the form of but not exclusive to, Blackmail, Bribery, Physical Violence or anything other than common decency.
 
​DCSabers takes a ZERO tolerance stance on this, If any customer displays this kind of behaviour we will cut communication with them immediately, if you have a saber on order with us you will still receive it but it will be the last as your name will be black listed, it pains me massively that I have to put this policy in place, but is now necessary.
 
​We are humans, we are decent people and we treat people like we want to be treated, if a customer can't do the same then we will not communicate with you.. The bottom line is that you wouldn't take it.. And neither will we. Period.